When starting at a new job, many people simply want to learn their role and focus on only what they were hired for. You know, the not my job, not my problem mentality. If they're hired to pick up a phone to answer and make calls, then they'd make sure to just learn that job. Anything else is considered above or below their paygrade. So that's it. If they're brought into a company to process paperwork, or maybe they're a sales or tech specialist, then that's what they do. That...

The Federal Motor Carrier Safety Administration (FMCSA) and state agencies will begin enforcing stricter English-language proficiency standards for commercial drivers operating in the U.S. Under the updated enforcement rules, drivers who cannot adequately speak and understand English may face out-of-service violations on the spot. The changes follow a new enforcement policy distributed by the FMCSA on May 20, which mandates that all roadside inspections begin in English. If t...

Long Weekend Holiday weekends are always a double edged sword. It would have been nice to be home; however, working is a blessing too. The week before a holiday can also be unpredictable. In some cases, the customer might try to move as many pieces as possible. While other's mindset is already in vacation mode rather than work. Each holiday, each customer and each year is a guess for us as to how much work we may or may not have. This year, this holiday and our customers were...

You're parked at a rest area, taking a well-earned break between loads. Suddenly-CRUNCH!-another driver misjudges their turn and smashes into your cargo van. You hop out and find the front of your vehicle badly damaged. You know right away: you're going to be down for a while. And when you're not rolling, you're not making money. At first, things look okay. The at-fault driver admits it was their mistake. They're insured. After a few calls, the insurance company agrees to pay...